Welcome folks! The holiday season for the year is finally over. Hope all the holiday gifts you purchased for your loved ones were delivered on time without any hassles. How many of you remember how much you have spent this year for the shipping of all your online purchases? Well, this discussion inevitably leads us to the ultimate question of who is the best logistics service provider for online purchases amongst UPS, FedEx, and USPS.
The topic our discussion is undoubtedly a million dollar question for anyone that regularly purchases stuffs online. Regardless of the industry, it is never easy to find out the best service provider. Moreover, when it comes to the evaluation of different courier services and their service quality, it is not easy to define the term ‘best.’ This requires several key factors to be taken into account including cost, service level, availability, and reliability. In order to make things easy to read and understand, I have employed a ‘5 star’ evaluation system. This will help you clearly determine the strengths and weaknesses of each of the three leading players and make an informed decision.
Pro: Recommended for ground and express service, especially for the heavier stuffs
Con: “Dim weight” on “fluffy” package, not the best in terms of international rate
Pro: Express service is guaranteed
Con: The ground service is not guaranteed
Pro: Almost always on time, sometimes even sooner than expected
Con: union strike and holiday season delay
Over the years, the brown trucks of UPS have become synonymous with quality logistics. Those brown trucks are everywhere, aren’t they? In terms of revenue, UPS is the world’s largest logistics company. With a very strong presence in the United States, the company handles around 4.6 billion packages every year. As far as ground service is concerned, their fleet of brown trucks provides a very strong competitive edge to UPS. In simpler words, UPS is undoubtedly your best choice for shipping something heavy without any rush. However, please don’t get me wrong here. There is no denying the fact that UPS also offers top notch express service with over five hundred aircrafts in their fleet. However, the postal service might make more sense to you, in case you are looking to ship something that weighs less than a pound, or some ‘fluffy’ item. As an example, assume that you are sending a beautiful necklace to your girlfriend. As per the policy of UPS, your item will be treated as a ‘one pound necklace.’ Adding insult to injury, be prepared to pay an additional “remote area surcharge” if your girlfriend resides in a far-off place. In general their service is quite reliable, and most of the packages are delivered on time. However, there can be some exceptions during the holiday shopping season. They also offer a $100 insurance free of charge as a safeguard in the rare instance of something bad happening.
Pro: Good express as well as international rates
Con: Same as UPS, “Dim Weight”
Pro: Very experienced in handling international shipment, Saturday delivery to home delivery
Con: The ground service is not guaranteed
Pro: Everywhere you see UPS, you see FedEx
Con: Same as UPS, doesn’t cover 100% of suburbs
Pro: On time, sometimes even sooner than expected
Con: Holidays are still a problem
There was a time when FedEx only used to offer express service. The company earns 40% of its revenue from international business. Therefore, FedEx can be an excellent choice if you want to send something real fast, or out of the country. Their ground service is comparable to that of UPS, with some variations that will surely please you. They have a special ground delivery service for consumers called FedEx home delivery. This service does not have any residential surcharge and offers free delivery on Saturdays. Saturday delivery is also offered by UPS, but for an additional fee. All other service attributes of FedEx are very similar to UPS, including dim weight, free $100 insurance, etc.
Pro: The lowest rate amongst the three for weights less than 20lbs, and no Dim weight
Con: For really heavy stuff, their rate is higher than UPS and FedEx
Pro: Free pickup and delivery everyday, Free re-direct
Con: Don’t you just hate the long line at the postal office ?
Pro: Available everywhere, open even on Saturdays
Con: none, the postal office beats everyone on availability
Pro: Mail gets delivered most of the time. First Class mail and Priority mail is the best value for your money
Con: The mail lost rate and miss-delivery rate is higher than others
Billions of packages, letters, and junk mails are handled every year by the United States Postal Service, also known as USPS in short. Wherever there is human population, there is a postal office. The postal offices were affected severely by the advent of the internet. Their struggle continued for years with shrinking mail pieces as people almost stopped writing letters and businesses were no longer sending junk mails ( at least not physical junk mails). In order to survive, the postal office started adapting to the changed circumstances by adding more services for parcels, making the tracking service free, and developing new technology to accommodate new customer demands. However, change is never an easy process for an organization with half a million employees. At times, mails do get lost in transit or arrive late by several days. However, sometimes, the price and free service make up for these inconveniences. If you want to mail things under a pound, or want things to be delivered in two or three days with a tight budget, the postal office is your best choice. Another advantage is that the postal office only charges the actual weight. Therefore, if you want a pillow to be delivered somewhere on Saturday without paying a lot, go for USPS without any doubt.
We have come to the final part of this brief discussion. I really hope this comparative analysis will provide you a general idea about choosing the most suitable courier service while sending something. If you still find yourself pulling your hair in confusion, don’t worry. We got you covered. Try out our new service: www.postagewizard.com. We have put our years of industry experience and knowledge in building this platform. It has been designed to take away all the thinking and frustration involved in choosing the most appropriate shipping option. Just enter the zip code, PostageWizard will do the rest for you!!! Check it out right now!!!